WORLD CLASS SUPPORT

Expertise is at the heart of ST Engineering’s proposition.

The expertise to deliver on exactly what the customer needs, and the expertise to follow this up with maintenance and warranty support so that their projects continue to perform and deliver.

Product support and knowledge is only a phone call or an email away, and on-site engineering support for installations can be rapidly arranged.

CUSTOM-FIT MAINTENANCE PLANS

Preventative maintenance visits ensure your system continues to run optimally. Our experienced and dedicated teams of field and helpdesk engineers are on standby to respond to faults and manage repairs. Antycip Maintenance Plans can be tailored to best suit your budget and system requirements.

EMERGENCY ON-SITE CALLS

Priority on-site response from our team of Engineers to resolve issues and keep your system working.
Helpdesk support to minimise system down time.
Access to unlimited telephone, email and TeamViewer support from our team of dedicated engineers, for assistance with any system faults or troubleshooting.

EXTENDED WARRANTIES AND REPAIRS

When critical is vital.
ST Engineering Antycip can extend manufacturer warranties for system critical components, to further protect your investment. We’ll also manage any repair process for you.

CUSTOM-FIT SERVICE FOR YOUR SYSTEM

ST Engineering Antycip will design your specific maintenance plan to fit the complexity of your system.
This could include regular colour matching, projector maintenance, system & configuration back-ups, warp & blend assessments, and more.
We can also provide mechanical solutions and services to remove or exchange projectors, in critical fault cases.

PRIORITY SERVICE & EXPERT BACK UP

As an Antycip Maintenance Plan client, any support service or call-out will be prioritised to ensure your issue is resolved as rapidly as possible.
Antycip engineers are expertly trained by our technology partners to troubleshoot complex system issues. Antycip has access to priority fault response and repair service from those partners, ensuring your repair is fast tracked and downtime is minimised.

OPTIMISE YOUR BUDGET

Outside of a maintenance plan the inspection and resolution of faults can be costly and challenging to budget for. With a maintenance plan that is part of the project’s CAPEX, this becomes easier, and simpler, giving the benefits of regular system health checks without the hassle of budget issues.

HOT SPARES

ST Engineering Antycip offers a hot spare service, with backup components which can be rapidly placed into service if a primary component fails, helping to keep your system operational.

Interested in a maintenance plan?

WORLDWIDE INSTALLATIONS

Drawing on over twenty years of expertise, we can design, source and install anywhere your project needs us to.

Our work has taken us across the globe, with projects as far away as Australia and as close to home as our neighbours.